Social Listening 3.0: Visual Mentions You’re Missing
Text-based social listening tools miss up to 70% of brand mentions that appear only in user-generated images—unlabeled, untagged, and unseen. In this post, we explore how visual social listening is closing that gap using AI-powered logo and product recognition, enabling executives to surface hidden customer sentiment, detect risks earlier, and unlock a new layer of competitive intelligence from the content users don’t talk about — but show.
Retail Analytics: Using AI-Powered Image Recognition for Customer Insights and Behavior Tracking
AI-powered image recognition is transforming the way businesses understand customer behavior and optimize operations. By gathering real-time data on demographics, foot traffic, and even customer emotions, retailers can gain deep insights to enhance the shopping experience and drive sales. From personalized marketing and customer journey mapping to automated inventory management and security enhancements, AI is revolutionizing retail analytics. In this post, we explore how retailers can leverage this cutting-edge technology to stay ahead of the curve and offer tailored, efficient experiences that build customer loyalty.